FOIA Advisor

Privacy Policy

Last updated April 22, 2015

This Privacy Policy has been prepared to provide you with important information about our privacy practices, such as what information we collect when you visit our website, how we use and share that information, and what your privacy options are.  By using our website, you consent to our collection and use of your information as described in this Privacy Policy. 

1.      Information we automatically collect.

When you visit our website, we automatically collect certain information about your computer or device to help us understand how our visitors use the website.  For example, each time you visit the website, we may automatically collect your IP address, browser and computer type, access time, the web page you came from, the URL you go to next, and the Web page(s) that you access during your visit.

 2.     Information you voluntarily submit to us.

 You can visit the website without telling us who you are or revealing any information by which someone could personally identify you.  However, you may voluntarily provide information about yourself to us if you chose to:  

a.  sign up to receive our newsletter or any similar service or request certain other communications from us;

b.  contact us for help, make a customer services inquiry or other inquiry, or fill in forms for the purposes of receiving our services;

c.  participate in some of the features accessible via the website, such as commenting on blog posts; or

d.  otherwise use the website in a manner you have requested. 

3.      How we use the information we collect.

 We may use the personal information we collect from you for a variety of purposes, including to:

a.  respond to your FOIA questions with the best and quickest possible answers;

b.  understand our users and improves our services;

c.  administer our website and diagnose technical problems;

d.  provide you with customer support; and

e.  protect, enforce, or defend the legal rights, privacy, safety, or property of FOIA Advisor, its agents or affiliates, or other users, and to comply with applicable law. 

4.      Our information sharing practices. 

  • We will not sell, rent, trade, or otherwise authorize outside parties to use your email or any other information that personally identifies you without your consent.
  • We may share information, in aggregate form or otherwise, that will not enable the recipient to personally identify you.  Nothing in this Privacy Policy is intended to restrict our use of de-identified information in any way.

  • We may enter into relationships with outside parties who provide services to us.  In those circumstances, we may disclose personal information that is necessary for such service providers to perform those services.  Under these circumstances, we will require our service providers to maintain the confidentiality of such information. 

  • We will share personal information with outside parties when we have your express consent to do so. 

Notwithstanding anything in this Privacy Policy to the contrary, we reserve the right, and you hereby authorize us, to share your personal information:

a.  in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims;

b.  if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person or property; or

c.  if we believe it is necessary to investigate, prevent, or take action regarding significant abuse of the website’s infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of information).  

5.      Cookies.

We may set and access cookies on your computer.  A "cookie" is a small file containing a string of characters that is sent to your computer and stored on your hard drive when you visit a website.  Many major Web services use cookies to provide useful features for their users.  Each website can send its own cookie to your browser. Most browsers are initially set up to accept cookies.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings.  Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We may also use "pixel tags," which are small graphic files that allow us to monitor the use of the Services. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time (and length of time) the page containing the pixel tag was viewed; the type of browser that retrieved the pixel tag; and the identification number of any cookie previously placed by that server on your computer.

6.      Choice/Opt-Out.

You may choose not to receive further communications from us by sending an email to or, where applicable, by clicking "unsubscribe" in the footer of our communication.  Please note that sometimes these requests may take several business days to process.  Please also note that we are not responsible for removing information about you from the database of any third party to whom we were authorized to disclose your information prior to processing your request.  Even if you do take advantage of this opportunity, we reserve the right to send you administrative messages relating to the website (for example, about changes to this Privacy Policy). 

7.      Modifying or Removing Your Personal Information. 

If you would like to modify or delete from our database any information that you previously submitted to us, please let us know by sending an email to Please note that your request does not ensure complete or comprehensive removal of your information. For example, information you have posted may be republished or reposted by a third party.  Also, please note that we will maintain information despite your request whenever we are required to do so by law.

 8.      Security. 

We have implemented reasonable measures to help protect your personal information from loss, misuse, or unauthorized access or disclosure.  Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information, we cannot guarantee its security.  Should we become aware of a data breach, we will within one business day post a notice in a prominent location on our website and attempt to contact you by email.     

 9.      Links to Third Party Websites.

Our website includes links to third-party websites that are outside of our control.   Therefore, we are not responsible or liable for the privacy or security practices of those websites.  Please review such practices before submitting any information to our linked third-party websites that you use.   We welcome any feedback from you about those websites.

 10.   Children under age 13

Our website is not intended for and may not be used by children under the age of 13.  We do not knowingly collect information from children under the age of 13, and we do not target the website to children under the age of 13.  If we become aware that a person submitting information is under age 13, we will attempt to remove the information as soon as possible. 

11.   Changes to this Privacy Policy.

We may update this Privacy Policy from time to time to meet the changing needs of FOIA Advisor or for any other reason.  If we make any material change to the way in which we collect, use, disclose, or otherwise treat your personal information, we will prominently post a notice on our home page.  Any material changes to this Privacy Policy will be effective 10 days after we post the notice of the updated Privacy Policy.

12.   Questions.

If you have any questions about this Privacy Policy, please contact us by email at