VHA cuts FOIA backlog in half, thanks to telework infrastructure
By Jory Heckman, Fed. News Network, Nov. 10, 2020
Agency Freedom of Information Act professionals, like much of the federal workforce, have spent much of this year rethinking the way they do their jobs under mandatory telework.
The Justice Department’s Office of Information Policy, back in May, encouraged agency FOIA offices to seek out IT workarounds to keep running, “even at a diminished pace,” during the pandemic.
Six months after that memo, Michael Sarich, FOIA director for the Veterans Health Administration, said the agency had an “incredible year” and cut its case backlog by more than half. The goal of processing 600 cases in its backlog, he said, helped unify staff around a goal during a challenging time for the federal workforce.
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