By Eric White, Fed. News Network, Oct. 4, 2021
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Agency Freedom of Information Act offices said email searches remain a challenge keeping up with the volume of FOIA requests. The FOIA Officer Council’s Technology Committee, in a recent white paper, finds a wide variety of tools and strategies agencies use to conduct FOIA searches. The report also finds a major gap between public expectations for FOIA requests, and how quickly agencies can search their records.