FOIA Advisor

FOIA News: DHS Announces Move to New Case Management System

FOIA News (2015-2023)Kevin SchmidtComment

Change is Underway at DHS Freedom of Information Act (FOIA)

DHS FOIA is moving to a NEW system which will allow us to process records faster. We expect to begin moving to the system in June. There may be a temporary delay in response to your request while launching the new system. 

The move will be staggered across DHS FOIA processing centers to minimize disruptions. We will provide dates for impacts at each DHS FOIA processing center as soon as they are available. We are giving you advance notice so that you can plan accordingly. We appreciate your patience as we move forward with this new technology.

PLEASE NOTE: This change event will NOT affect requests sent to the U.S. Citizenship and Immigration Services (USCIS) and the United States Secret Service.  

If you have a Public Access Link (PAL) account at https://foiarequest.dhs.gov, you will need to create a new account after the move. Documents in your PAL account will remain available until the move to the new system is complete.  Please download any content from your PAL account you may need later!

Read more here.